It is vital that those offering coaching services take steps to evaluate the quality and effectiveness of their work. Amongst other things (including 360 degree feedback), I always provide clients with the opportunity to feedback comments.
Examples follow.
GMP leadership programme individual comments:
I have already taken the learning into my day job
Good exercise , highlighted my developmental needs
Over next 12 months will be marking notes around competencies and my examples as I identify them in my current daily work.
This helped me to consider a plan and objectives to deliver
This was really helpful in getting me to focus on barriers and attitude and understand what I need to do to be successful as a person
Good exercise focused on leadership values good comparison between self and aspiration.
Consolidated my understanding
I realise how much work is ahead of me the program provided me with a great structure in terms of timeline
I really like the session and the questions were pertinent and have focused me on what I need to do
Got me thinking about leadership
Important aspect to ensure I continue to work on preparing myself
Extremely valuable to know where I am now and what I want to do
Private clients comments:
Client S “I have found the coaching sessions with Karen enlightening. I was a little unsure as to what coaching was really all about and how it could help me. I am pleased to say I have been pleasantly surprised, after the first session I came away feeling incredibly positive about the future sessions. I am becoming that much clearer and focussed as to what I want to be doing and how to get there. The questions asked really got me thinking and I now find myself asking a question of what would Karen ask me right now! It has definitely made me think twice about reacting to certain situations in the way I used to. I am starting to think about what my response will be and be clearer in my answer. I am really looking forward to moving on with the next sessions and the results I know I will achieve”.
Client F “Our first session was really very inspirational and motivating. Karen skillfully asked me the right questions at the right time. I was impressed the way that it made me look at my situation from a different perspective opening up a range of paths which will lead me to achieving my goals. “Every long journey starts with one small step”. I have the feeling that my journey has finally begun! Thank you”.
Client C “Since working with Karen she has enabled me to focus and structure my work load and set SMART goals. Karen has provided me with the tools to excel in my work and for my long-term plans of seeking new employment. As a coach, she has set perimeters that have been challenging yet have met the needs that I have required. Karen has been articulate with her open-ended questions and her use of praise, which has boosted my confidence to embrace the new challenges for the future”.
Client H “I found the coaching sessions to be really useful. I felt a little ‘stuck’ in where I was with my own coaching. I needed help in getting going with prospective clients.Karen’s questioning enabled me to see that there were no barriers to my putting the documents and emails together and sending them off. She also gave me the confidence to ‘think bigger’… I had given myself a goal of potentially 2 clients in the 7 weeks I have before my new job starts and after further probing from Karen and consideration on my part I realised I could do 5 or 6 people in that time.When I put the phone down to Karen I finalised my paperwork and emailed 5 prospective clients! Overall a really positive session leading to immediate actions. I’m looking forward to the next one in terms of helping me track and monitor how I’m doing and what else I could be doing to move things on”.